Press coverage. Because redundancy is bliss.
Okay, so it seems like we've already been over this once. But that was in the other dimension. While pondering the whole space-time continuum, take a look a the recent articles written about Davenport Group.
Sonia St. Charles, Davenport Group CEO, shares on Dell EMC's official launch and game-changing partner program.
Partners: Dell EMC Program Is A Channel Game-Changer, Puts Heat on Cisco, HPE
CRN - February 8, 2017 - By Matt Brown
" Sonia St. Charles, CEO of the Davenport Group, a St. Paul, Minn.-based solution provider that sits on the vendor's partner advisory board, said she sees only upside to the new program even for smaller partners like Davenport Group. 'We hadn't anticipated that the rebate program would be nearly this rich, and I hadn't conceived that they'd be able to level the playing field between a company my size and a much larger EMC solution provider.' "
Davenport Group CEO, Sonia St. Charles, comments on Dell EMC's launch of a simple, predictable and profitable partner program enabling extraordinary opportunities for growth and profitability across the ecosystem.
Dell EMC Launches Historic New Integrated Partner Program
Dell EMC - February 8, 2017 - Julie Quattro
" 'The Dell EMC partner program is a win-win for partners and allows us to continue to focus on growing our business', said Sonia St. Charles, CEO, Davenport Group. 'The transparency and accessibility to a host of products and services focused all around the data center allows us to address multiple customer challenges and increases our earning potential with multiple paths to achieve tier status.' "
Sonia St. Charles, Davenport Group CEO, shares on Dell EMC's launch of their channel program and the impact this has on all partners.
Dell EMC Channel Unification Effort Gets Under Way
The Channel Insider - February 8, 2017 - By Mike Vizard
"Nevertheless, Dell EMC has included provisions in its program that make it easier for smaller partners to participate at higher levels of the channel program if they sell Dell EMC technologies exclusively.
'We were pleasantly surprised by that, said Sonia St. Charles, CEO of the Davenport Group. We think there is a huge opportunity for Dell EMC in the market.' "
Davenport Group CEO, Sonia St. Charles, comments on Dell EMC's release of their new and unprecedented partner program and the impact this has on Davenport Group & our customers.
Simple. Predictable. Profitable. New Dell EMC Partner Program
Dell EMC - February 8, 2017 - By Laura Pevehouse
" 'The great thing is that it will not change our day-to-day operations. We will continue to focus on adding net new customers and helping our existing customers enable their businesses with great technology knowing that Dell EMC has our back,' said Sonia St. Charles, CEO, Davenport Group. "
Sonia St. Charles, Davenport Group CEO, shares on Dell EMC's official launch of their new partner program.
Dell EMC Partner Program Officially Launches with Aggressive Incentives
The Var Guy - February 8, 2017 - By Kris Blackmon
" The new program lives up to its marketing promises of being simple, predictable and profitable. A Dell partner since 2008, St. Charles said that while the previous Dell program was very robust and generously rewarded sales activity focused on their storage, server and network products, its level of complexity was frustrating. 'It was difficult to accurately predict your rebate level, she said. Dell EMC did a great job of listening to their channel partners and designing a program that addressed all of our concerns.' "
Davenport Group CEO, Sonia St. Charles, comments on Dell EMC's commitment of $150 million in incentives to the partner channel and their focus on new business and programing in the upcoming fiscal year.
CRN Exclusive: Dell EMC Commits $150M to Incentives, Stresses New Business, Exclusivity in New Program
CRN - January 24, 2017 - By Matt Brown
" 'What we heard this morning was positive – a positive move toward leveling the playing field. Overall, I'm optimistic," St. Charles said. 'My concern is that this will be good for EMC partners and not have so much impact on the Dell partners. The size of partners that have come over from EMC versus traditional Dell, the math doesn't come out in our favor. It's going to be in the details. ' "
Sonia St. Charles, Davenport Group CEO, shares on Dell EMC's new announcements around Partner revenue goals, training & certifications.
Dell EMC Set to Downrank Partners Behind on Revenue Goals, Training & Certifications
CRN - December 19, 2016 - By Matt Brown
"Sonia St. Charles, CEO of Dell EMC solution provider Davenport Group, St. Paul, Minn., applauded the move to put partners on notice that are not making the grade. That said, she stressed, it must be done fairly. 'One of the mistakes companies make is to set out a program and then they don't stick to the rules. That's where companies lose their credibility, but if they deem that these criteria are important and they're going to measure partners against it, that's a fair move. I do agree with that, as long as it's fair and equitable. If there's no way a partner can hit their revenue goal for the full year, that would be a safe measure. We're planning to book more business than we've ever booked in this period," St. Charles said. "Something like that has potential to skew the results.' "
Davenport Group President, Paul Clifford, comments on Dell's growing Hyper-Converged Infrasture offerings and the future of the technology with EMC, and VMware.
Dell Expands Hyper-Converged Infrastructure Prowess with New EMC, VMware, VCE Technology.
CRN - April 5, 2015 - By Joseph F. Kovar
" 'Having a wide range of offerings is important as customers are increasingly attracted to the hyper-converged infrastructure solutions, Clifford told CRN. We have a lot of solutions for our customers. One solution, however, is a one-size-fits-all solution. That's how this business works. But while SMB, mid-size, and enterprise customers all need hyper-converged infrastructure solutions, they have different needs. This just gives us more tools to use to work with customers "
Sonia St. Charles, Davenport Group CEO, shares on Davenport Holding Group's recent move to trade stock in exchange for Data Media Solution's customer base and provides details on the benefits of this acquisition and future services engagement opportunities.
Dell Partner Trades For Peer's Client Base, Sees Service Opportunity
CRN - January 26, 2016 - By Joseph F. Kovar
" 'For Davenport, the expanded customer base provides a huge new opportunity, St. Charles said. DMS qualified as a premier Dell partner, but had that status because of all the servers it sold rather than services related to those servers. Dell needs a strong partner in that area, DMS didn't offer services. They just dropped boxes. They have Fortune 500 accounts and other high-end and mid-market customers. So we see the opportunity to go deeper with these customers.' "
Davenport Group CEO, Sonia St. Charles, comments on Dell's growing demand for converged infrastructure and the role its partners play in its success.
Dell On Its Networking Play: It's All About Converged Infrastructure
CRN - November 5, 2015 - By Matt Brown
" 'We think Dell is as good if not better than anything available in the market. Some large data centers are already running on Dell networking, and we're thinking this is an opportunity to really push in the networking space, St. Charles told CRN. Part of Davenport Group's rationale for taking up the networking charge is that it sees significant opportunity to take share. Dell networking is just as good as Cisco, and Davenport Group can sell it for less. "
Sonia St. Charles, Davenport Group CEO, shares on Dell's recent announcement to acquire EMC and how Dell's acquisition history supports the approach in managing multiple storage platforms.
Dell Compellent Vs. EMC VNX: History Shows Dell Can Manage Multiple Storage Platforms
CRN - October 22, 2015 - By Joseph F. Kovar
" 'I think Dell will provide end-to-end solutions, and will build common IP [intellectual property] across all the product architectures," St. Charles told CRN. 'Dell successfully sold both the EqualLogic and Compellent storage lines for years, and can do so with EMC VNX.' "
Davenport Group President, Paul Clifford, comments on Dell's latest release of servers targeting the hyper-scale data center business. The new SC9000 is a top of the line model to the Compellent-based SC family of arrays.
Dell Ups Data Center Focus with New High - Performance Storage, Sub-Hyperscale Servers
CRN - October 20, 2015 - By Joseph F. Kovar
" 'It's more than just the addition of the G13 servers, Clifford told CRN. It's pushing massive IOPS. The upgraded hardware gives Dell a lot of running room for long-term enhancements. Dell is setting it up for Storage Center 7.0. It will have some [exceptional] features, and will need the extra performance. With the SC9000, Dell is showing its ability to innovate to make sure customers don't get left behind, Clifford said. We're at that moment in time where the industry is shifting to hybrid flash and all-flash, he said. Customers need the IOPS to make it happen, and the SC9000 provides it.' "
Paul Clifford, Davenport Group President, and other solution providers discuss their thoughts on the disruptive pressures and changes the IT industry is currently facing, and what these solution providers identify as the most disruptive issues or challenges many IT companies have experienced or are experiencing.
The Most Disruptive Technology? 6 Solution Providers, 5 Different Answers
CRN - July 31, 2015 by Joseph F. Kovar
" 'The dramatic growth in ones and zeros is the biggest disrupter today and into the future, said Paul Clifford. I'm not talking about data growth alone. It's the ones and zeros. It's the eyeballs coming in. It's the users. And it's the stored data. The rate of growth continues to increase, and that's what's disruptive. It's not just that the volume is high. It's that we just graduated a class of young people who grew up in a digital world, so we're sitting on the edge of a tsunami of ones and zeros.' "
Davenport Group President, Paul Clifford, shares on Dell's introduction of the new TLC 3D flash memory. This new memory has upgraded the capacity to 3.8 TBs per drive. This upgrade will have a significant impact and provides a glimpse into the kind of capacities that will be coming soon from the Dell Storage product line.
Dell Intros TLC 3D NAND Flash, Brings All-Flash SC4020 to $1.66/GB Raw
CRN- July 20, 2015 By Joseph F. Kovar
" 'This new flash storage technology in many ways changes everything about storage', said Paul Clifford. 'It's not so much the innovation of the new flash memory. It's the major impact it will have on spinning disks. We'll be able to get more performance with six of these new SSDs than we get with 72 15,000-rpm hard disks. The way we approach capacity and performance today needs a balancing act between flash and spinning disks. For companies with the money, they'll do what it takes to get the performance they need. For the rest, they want speed, but are concerned about capacity. The new technology lets us take care of both'. "
Sonia St. Charles, Davenport Group CEO, shares on Dell's dedication to a customizable approach to help solution providers stay ahead of transforming technology and make the most of evolving customer needs.
Dell Positions Enterprise Solutions Group For Battle With Legacy Vendors, Aggressive Data Center Growth
CRN - June 26, 2015 - By Matt Brown
" 'When Dell talks about working with the channel, we really are the poster child for it,' said Sonia St. Charles. 'The products stand alone. They've [Dell] got the best products on the market today.' "
Paul Clifford, Davenport Group President, comments on how Davenport Group and Dell Direct worked closely together to close a storage deal that unseated EMC. A deal that speaks to the success of Dell's recent focus and commitment within the partner channel.
Dell Direct collaborated with Dell channel partner to unseat EMC
SearchITChannel TechTarget.com - June 25, 2015
" 'Davenport Group wouldn't let EMC's sales team wedge them out of the deal and stayed close to IOMax. After about two weeks of discussions, IOMax made its decision, said Paul Clifford. In the end, it was support that swayed IOMax's decision. Although the products and pricing did play an important role in IOMax's decision-making process, Dell's technology combined with a Dell channel partner's level of support led IOMax to uproot its storage infrastructure and start fresh, stated Brian Bennett, IOMax network manager.' "
Davenport Group President, Paul Clifford, shares on Dell's newly expanded storage solution offering featuring the new entry-level version of Compellent and a high-density EqualLogic technologies and how this will benefit customers in the market place.
Dell Intros New Entry-Level Compellent Storage, High-Density EqualLogic Storage
CRN- May 6, 2015 By Joseph F. Kovar
" 'The SCv2000 provides a new lower entry point to the Compellent technology, which is a good move to help Dell's channel. The new lower-priced SAN now gives remote-office and branch-office users an alternative to higher-priced hyper-converged infrastructure offerings, Clifford said. 'We now have multiple ways to reach such customers.' "
Paul Clifford, Davenport Group President, comments on Dell's former Executive Director of North American Channel Sales, Bob Skelley's latest announcement to join Infinio, a storage performance technology developer, and shares his thoughts on the impact this may have on future relationships with Dell and other channel partners.
Dell Channel Exec Heads to Flash Storage Startup Infinio
CRN - April 22, 2015 - By Joseph F. Kovar
" 'Bob Skelley is an immensely talented person who will be missed in the Dell channel, Clifford said, adding that Skelley balances partner and vendor needs. Davenport Group has been looking at working with another developer of storage performance technology that is competitive with Infinio’s and is sold via Dell. Now we'll consider looking at Infinio because of Bob. Where smart people go, we want to see what's happening.' "
Davenport Group President, Paul Clifford, shares his views on Dell's newly released pricing strategy for the Dell Storage SC Series Entery-Level Flash array and how Dell is delivering on its commitment to alter the storage industry by increasing customer value and the availablity of cost affordable solutions.
Dell Lowers All-Flash Storage Barrier with New Enterprise Class Dell Storage Arrays
Dell.com- January 13, 2015
" 'Dell is the only manufacturer that utilizes both write intensive and read intensive SSD technologies in a single array and enables us to configure exactly the solution our customers need, not a "one size fits all" approach as other storage vendors offer,' said Paul Clifford. 'The flexibility is built-in so that as a customer’s needs change, which is inevitable, the system can be easily adapted. It is the reason that Dell Storage continues to lead the way in performance, flexibility, and price. ' "
Sonia St. Charles, Davenport Group CEO, comments on signs of sucess she has observed and expirenced first hand at Davenport Group as a result of Dell's move to become private.
10 Signs Dell Pulled Off A Successful Reboot
CRN - November 17, 2014 - By Tom Spring
" 'We call it 'Operation Gold Rush,' said Sonia St. Charles. 'Dell, after being born again as a private company, has a new fighting spirit backed up with the right product mix, vision for future growth and, more importantly, a commitment to work with its channel partners.' "
Davenport Group Cheif Technology Officer, Brandon Jackson, shared his views on KACE and the impact this service-based systems management offering has on cloud capabilities in the technology industry.
Dell Software is investing in the cloud, and IT pros weigh in on KACE as a service-based systems management offering.
TechTarget- November 12, 2014 - By Diana Hwang
" 'Within the last 12 to 18 months, regardless of KACE, we are seeing more understanding and acceptance of the cloud.' "
Sonia St. Charles, Davenport Group CEO, comments on Dell's latest announcement on progress and growth within the partner channel business since going private, and on the new programs and investments Dell is releasing to accelerate growth into 2015.
Dell Delivers Exceptional Channel Partner Revenue Growth and Customer Acquisition; Builds on Progress with New Programs and Incentives to Drive Customer and Partner Value
Dell.com - November 4, 2014 - By Susan Torbitt
" 'The past year we’ve seen tremendous growth in our Dell business and we expect even bigger growth this year, fueled by Dell’s ongoing commitment to investing in the partner program, particularly at a time when other vendors are going through a phase of uncertainty and change,' said Sonia St. Charles, chief executive officer and founder, Davenport Group. 'We have been a proud and profitable channel partner of Dell for over 7 years and our relationship continues to get better and better.' "
Davenport Group CEO, Sonia St. Charles, shares her thoughts on the progress Dell's channel program is making and the impact of the Dell solution offerings in the first nine months since going private.
Dell Channel Progress Report – The Partner Back to School Edition
Dell.com - September 23, 2014 - By Cheryl Cook
" 'When the new generation server is coupled with Dell Storage and Networking, the combination creates an environment where workloads automatically move to where they are needed, something every customer is clamoring for and no one but Dell can deliver.' "
Davenport Group President, Paul Clifford, comments on Dell's strategy to consolidate their storage platforms and the impact this plan has on unifying storage capabilities in the data center.
Dell's Two-Part Plan: Merge Storage Platforms, Develop 'Blue Thunder' Software-Defined Storage
CRN - August 1, 2014 - By Joseph F. Kovar
" 'Dell will add feature sets that will work with Compellent storage, said Clifford, Dell will combine EqualLogic and Compellent, but those who want EqualLogic can still get EqualLogic.' "
Davenport Group CEO, Sonia St. Charles, shares her thoughts on the transformation of Dell since going private, and what this means for channel partners.
Partners: Dell's Transformation As Private Company Is Impressive, But Channel Wrinkles Persist
CRN - June 20, 2014 - By Tom Spring
" 'We call it "Operation Gold Rush",' said Sonia St. Charles. 'Dell, after being born again as a private company, has a new fighting spirit backed up with the right product mix, vision for future growth, and more importantly, a commitment to work with its channel partners.' "
Paul Clifford, Davenport Group President, comments on Dell's plan for software defined storage and the impact this offering has for customers.
Dell Outlines Software- Defined Storage Strategy, With Compellent, Nexenta Playing Key Roles
CRN - June 20, 2013 - By Joseph F. Kovar
" 'Software-defined storage is becoming increasingly important as customers try to find ways to manage ever-growing data stores while driving down costs' Clifford said. 'What Dell is trying to do is abstract storage technology from the hardware, and make it into a true virtualized environment.' "
Sonia St. Charles, Davenport Group CEO and co-founder, acknowledged on the CRN 2014 Women of the Channel list, and recognized among inaugural Power 50 Solution Providers.
Davenport Group's Sonia St. Charles Recognized as a "2014 Woman of the Channel and Power 50 Solution Provider" by CRN Magazine
Saint Paul, Minn. (June 3, 2014) - Davenport Group announced today that company CEO, Sonia St. Charles, has been recognized by CRN Magazine as one of the 2014 Women of the Channel. This is the fifth year that St. Charles has been featured in CRN's annual list, and the first among the Power 50 Solution Providers.
Paul Clifford, President of Davenport Group, shares his insight on Dell's newest release of the Fluid Cache for SAN technology and the impact the new solution's capabilities provide in the data center. Dell Fluid Cache for SAN focuses on reducing the performance bottleneck between traditional storage and server technologies in an effort to increase application efficiency.
Dell Fluid Cache Pools Multiple Servers' PCIe Flash For Fast App Performance
CRN - April 16, 2014 - By Joseph F. Kovar
" 'Dell is really the only vendor that can deliver a simple virtualized environment across eight servers, load them up with memory and cache, tie it to a Compellent storage array and move the data to where it needs to go.' "
Sonia St. Charles, CEO of Davenport Group, shares her insights as to what Michael Dell may express as the motivation behind "Why are recent changes (from going private to an executive reorg) good for partners?"
10 Questions Dell World Must Answer For Partners
CRN - December 11, 2013 - By Tom Spring
" 'Michael is going to have to talk to the partner community and put some tangible actions around his promise that recent changes are going to be good for the channel,' said Sonia St. Charles. 'He is going to have to outline what's different about Dell and what those changes mean in the marketplace and for our customers.' "
President of Davenport Group, Paul Clifford, comments on Dell's release of the new Google Chrome-based notebook PCs in the education market and the role this device has for channel partners.
Dell Takes Aim At Education Market With Chromebook 11
CRN - December 12, 2013 - By Joseph F. Kovar
" 'I think Dell has a winner with this one, the Dell Chromebook is obviously geared for the education market, an area that Davenport Group has targeted for growth" Clifford said. 'With its price point of around $300, you're looking at a way to put these in the hands of schools that might not otherwise be able to use the technology.' "
Paul Clifford, President of Davenport Group, shares his insight on Michael Dell's approach to making an impact in the data centers. Dell attributes internal leadership as a key factor to help drive old Dell into new Dell.
Dell's Private: Now Comes The Hard Part
CRN - November 22, 2013 - By Joseph F. Kovar
" 'We had an infrastructure overhaul we were bidding on. We knew they were leaning toward HP,' Clifford said. 'We sent Frank an email and by the end of the day he was on the phone with our customer, its the personal touch that had the customer doing backflips.' "
Davenport Group President and co-founder, Paul Clifford discusses initial reactions to the release of tiered flash technology, revealed during Dell Enterprise Forum in June, and what impact this has on data and customers.
Dell Compellent Auto-Tiers Data Between SLC, MLC Flash For High-Performance, Low-Cost Storage
CRN - October 08, 2013 - By Joseph F. Kovar
" 'It's all about data placement. What Compellent has always done with its architecture is put data in the right place at the right time, said Clifford. 'And what no one else -- and I emphasize no one -- does is move the data when and where it's needed.' "
Paul Clifford, Davenport Group President and co-founder comments on Carl Icahn's decision to withdraw his buyout plan for Dell prior to a shareholder vote scheduled for September 12, and what this now means for Dell, Dell customers and partners.
Channel Cheers Icahn's White Flag in Dell Leveraged Buyout Bid
CRN - September 09, 2013 - By Steven Burke
" Icahn never had channel partners' interests in mind, Clifford said. 'With Icahn it was always about bringing shareholder value, and partners were an afterthought -- if that. This lifts the cloud that was hanging over Dell and gives Dell founder and CEO Michael Dell running room to execute on his vision for the company.' "
Dell ranked #1 in Quality according to Storage Magzine.
Dell Nips NetApp for Top Midrange Array Honors
Storage Magazine - September, 2013 - By Rich Castagna
" Dell prevailed with an overall 6.80 rating based on a consistent set of scores that was good enough to place first or second in each category. "
Davenport Group President, Paul Clifford shares views on the effectiveness of Dell's storage presence with our customers.
Dell: No. 1 In Storage Capacity Shipped Despite Falling Storage Revenue
CRN - August 20, 2013 - By Joseph F. Kovar
" 'It's a pretty amazing revelation, states Paul Clifford. 'The acceptance of Dell storage from our customers has been phenomenal. We just had a significant win with a large customer in the central U.S.' "
Davenport Group CEO, Sonia St Charles comments on Institutional Shareholders Services' support of Michael Dell and his plan to take Dell private.
Partners Hope ISS Backing Gives Michael Dell The Edge Vs. Icahn
CRN - July 08, 2013 - By Tom Spring
" St. Charles said that despite Icahn's business acumen, she believes Michael Dell knows his business better, has more skin in the game and will ultimately be a better transitional leader for Dell. 'Logistically there might not be much difference, but I believe Michael will be least disruptive when it comes to taking the company in a new direction.' What's best for Dell is best for her bottom line, she said. "
Sonia St Charles, Davenport Group CEO shares a channel partner's persepctive on who will oversee the move and the effect this will have on Dell's transition.
Icahn Has Funding To Keep Dell Public; Channel Hopes Dell Stays On Private Course
CRN - July 01, 2013 - By Joseph F. Kovar
" 'I think it would be a shame if [Michael] Dell was not there to oversee the transformation,' St. Charles said. 'Not that Carl Icahn or someone else couldn't manage it. But, it would be slower. We believe Michael Dell is still the best person to oversee the transformation.' "
Paul Clifford, Davenport Group President and co-founder comments on Dell's unveiling of the latest updates to their Compellent storage arrays. Dell introduced tiering between two different flash storage technologies, its first dedupe capabilities, new high-density storage shelf, and enhanced support for EqualLogic customers at Dell Enterprise Forum in San Jose, CA.
Dell Compellent: New Twist To Tiered Storage
CRN - June 05, 2013 - By Joseph F. Kovar
"Paul Clifford, president of Davenport Group, a St. Paul-based solution provider and Dell partner, said 'Dell has done well with the enhancements to its Compellent and EqualLogic storage acquisitions. This provides those of us selling solutions to offer more options, the granular approach to the storage architecture lets us design whatever the customers need.' "
Paul Clifford, Davenport Group President and co-founder discusses Dell's introduction of PowerEdge VRTX, a new converged infrastructure integrating server, storage and networking technology whose main focus is small and midsize businesses.
Dell Intros PowerEdge VRTX: Converged Infrastructure for SMB, Remote Office
CRN - June 04, 2013 - By Joseph F. Kovar
"Paul Clifford, president of Davenport Group, a St. Paul-based solution provider and Dell partner, said 'the PowerEdge VRTX appears to be way ahead of the market. That much simplicity and power in such a small footprint. I had four engineers sitting at my table this morning. After the keynote, they got together and were already talking about where they can use it.' "
Davenport Group President and co-founder, Paul Clifford shares his response to the addition of Oracle as a preferred enterprise infrastructure partner of Dell, which was announced during opening keynotes of the Dell Enterprise Forum.
New Dell-Oracle Alliance To Bring Engineered Systems to Dell Customers, Partners
CRN - June 04, 2013 - By Joseph F. Kovar
"Paul Clifford, president of Davenport Group, a St. Paul-based solution provider and Dell partner, said 'his company does not have an Oracle relationship, but it does have customers that utilize Oracle software. Clifford is unsure of the impact the Dell-Oracle relationship will have on the channel. 'But Dell people don't have a lot of time on their hands,' he said. 'They're not building partnerships for partnership's sake.' "
Paul Clifford, Davenport Group President and co-founder, comments on Michael Dell's absense from this year's Dell Enterprise Forum to focus on the buyout.
Dell Enterprise Forum: VARs Look For Future Plans, Wish Michael Dell Was Coming
CRN - May 31, 2013 - By Joseph F. Kovar
"Paul Clifford, president of Davenport Group, a St. Paul-based solution provider and Dell partner, said 'he will miss hearing Michael Dell on stage but is not surprised he will not be at the event. I don't think his not being there reflects on the importance of Dell Enterprise Forum," Clifford said. "And it shows he has talented people there running the event.' "
Davenport Group CEO and co-founder Sonia St. Charles shares Davenport Group's vision of creating long-term relationships with customers and Dell.
Taking the "Nordstrom's Appraoch" to Relationships in the Channel
Women's Entrepreneur Network, The Conversation- May 7, 2013
" 'We spend as much of our marketing budget and time on Dell as we do on our end users,' says Sonia. 'By nurturing our Dell relationship, we enable them to better serve the customers, resulting in a better overall customer experience.' "
Davenport Group President and co-founder Paul Clifford comments on Dell's decision to change the name of Dell Storage Forum to Dell Enterprise Forum, asserting its focus on enterprise solutions.
Dell Renames Storage Forum Event to Emphasize Diverse Solutions
CRN - March 5, 2013 - By Joseph F. Kovar
"Paul Clifford, president of Davenport Group, a St. Paul, Minn.-based solution provider and partner of Compellent from when that company was formed, called the name change to Dell Enterprise Forum a good choice for Dell. 'In the past, the event was storage-centric, which was good,' Clifford said. 'But Dell now has a strong enterprise focus. And, the enterprise is centered on storage.' "
Davenport Group CEO and co-founder Sonia St. Charles comments on Dell's decision to increase the minimum volume requirements necessary to reach the Premier level in the PartnerDirect channel program.
Dell Increases Sales Requirement of Premier Partners
CRN - March 4, 2013 - By Scott Campbell
"Sonia St. Charles, CEO of Davenport Group, a Dell Premier partner based in St. Paul, Minn., welcomed the increased volume requirement. 'I believe the increase in minimum volume required to be a Premier Partner will maintain the integrity of the program, ensuring that being the highest level partner continues to mean something. Otherwise, the program becomes diluted.' "
Davenport Group CEO and co-founder Sonia St. Charles comments on the possibility of a Dell buyout by a private-equity firm after shares jump 16 percent.
Dell Going Private? VARs Like Idea As Company's Stock Jumps
CRN - January 14, 2013 - By Scott Campbell
"Sonia St. Charles, CEO of Davenport Group, a St. Paul, Minn.-based Dell partner, said the move to go private would be a "brilliant strategy" since the market continues to view Dell mostly as a PC maker. "Dell is doing all the right things, and going private will allow them to focus on integrating their acquisitions and concentrate on their long-term strategy, without having to manage the Street's quarterly expectations," St. Charles said."
Dell announces Davenport Group as North Central Partner of the Year at the Channel Partner Summit at Dell World 2012 in Austin, TX.
Dell Dishes Out Partner of the Year Awards at Dell World
CRN - December 12, 2012 - By Scott Campbell
"Accepting the North Central award from Dell's Davis and DeFoe were Paul Clifford, president and founder, and Sonia St. Charles, CEO and founder. 'This partner is 100 percent dedicated to Dell. They've invested in training, certifications and successfully delivered Dell's message to hundreds of clients,' DeFoe said of Davenport Group."
Finding a cloud services provider that works for all parties is essential. Davenport Group President Paul Clifford and other solution providers offer tips for finding the right cloud partner.
5 Tips for Working with Cloud Service Providers
CRN - November 16, 2012 - By Jack McCarthy
"As a broker of cloud services, a solution provider evaluating a hosting partner has to consider what's best not only for his client but also for his business. It's up to the solution provider to make sure the arrangement works. 'If I'm not working in my customer's best interest, it's not going to work for me,' advises Paul Clifford, founder and president of the Davenport Group, a Dell partner."
Dell is now shipping its EqualLogic Blade Arrays, and it supported its sales of the storage devices by releasing the results of a survey that shows customers like the idea of getting their servers and storage from the same source. Davenport Group President, Paul Clifford, comments on Dell's progressing IT vision.
Dell Starts Shipping EqualLogic Blade Array
CRN - September 20, 2012 - By Joseph Kovar
"The Dell EqualLogic blade array shows just how far Dell has come from its PC-focused days, said Paul Clifford, president of Davenport Group. 'Dell has the best IT vision on the planet. They haven't quite integrated all the pieces together yet. But, you can see it coming.' "
Dell's planned acquisition of Quest Software not only gives the company a full portfolio of storage, security and management software platforms but also provides it the opportunity to become a provider of complete solutions.
Quest Acquisition Opens Door for Dell to Focus on Complete Solutions, Not Parts
CRN - July 2, 2012 - By Joseph Kovar
"The acquisition is proof that Dell is moving forward on its plans to be a provider of complete business solutions, said Paul Clifford, president of Davenport Group, a St. Paul, Minn.-based solution provider and Dell partner. 'It shows that Dell is not standing pat but is interested in enhancing what it already has,' Clifford said.' "
Fibre Channel (FC) SAN is no longer the top storage system of choice for many IT admins according to recent survey. However, VARs, including Davenport Group president Paul Clifford, argue that Fibre Channel is definitely not on its way out.
Fibre Channel SAN Drops in Buying Intention Survey; iSCSI SANs Make Gains
TechTarget - June 27, 2012 - By Francesca Sales
"Paul Clifford, president of St. Paul, Minn.-based Davenport Group predicts Fibre Channel use will remain strong. He argues that once IT directors, particularly those who manage enterprise and midmarket data centers, have invested in a FC-based SAN, they're not likely to leave the technology - and in fact, there's even a preference for it."
Davenport Group President Paul Clifford explains the benefits of Dell Compellent's enhanced storage family with the addition of unified SAN-NAS storage technology and a new controller based on the company's latest server technology.
Dell Adds Unified SAN-NAS Capability To Flagship Compellent Storage Line
CRN - June 12, 2012 - By Joseph Kovar
"The addition of NAS capabilities to the Compellent storage family is a huge opportunity for Dell's solution providers, said Paul Clifford, president of Davenport Group, a St. Paul, Minn-based solution provide and Dell partner. Clifford said he was expecting Dell to add these kinds of advanced capabilities to Compellent when Dell acquired that company, and he was not disappointed. 'You were putting the smart guys at Compellent with the resources of Dell. That's what I told my customers when Dell first acquired Compellent.' "
Davenport Group President Paul Clifford explains how Dell is evolving to compete head-to-head with Hewlett-Packard and Cisco Systems in the data center with the unveiling of its converged infrastructure.
Dell Targets HP, Cisco with New Blade Arrays, Converged Infrastructure
CRN - June 11, 2012 - By Joseph Kovar
" 'Dell has done a fantastic job of building a converged infrastructure platform,' said Paul Clifford, president of Davenport Group, a St. Paul, Minn.-based solution provider and Dell partner. "The twelth generation of Dell servers is awesome,' Clifford said. 'Dell's Force10 is an incredible networking solution. And Dell EqualLogic is the second-best storage on the planet, after Dell Compellent. If it meshes together like Dell says it will, it's a powerful solution.' "
Dell surpasses rival Hewlett-Packard and is named SMB Network Storage Channel Champion. Despite claiming overall victory, Dell did not receive top ratings in the financial factors category. Davenport Group President, Paul Clifford, explains why this is not an issue.
2012 Channel Champions: SMB Network Storage
CRN - April 24, 2012 - By Joseph Kovar
"Paul Clifford, president of Davenport Group, a St. Paul, Minn.-based solution provider and Dell partner, also said that technical and support satisfaction are more valuable than price or margin. Ask a customer to rank the three, and price is No. 3, Clifford said. If price is No. 1, there's no deal for us. If price is No. 1, we tell the customer to go buy out of the back of a magazine."
Dell announces a new program that provides cash credit and favorable leases to customers who trade in older EMC or NetApp storage for new Dell storage. Paul Clifford explains the benefits.
Dell Storage Trade-In Program Targets Old Friend EMC
CRN - March 15, 2012 - By Joseph Kovar
"Say the customer is at end-of-life with their storage, or are not satisfied with their storage, Clifford said. This becomes an opportunity for them to actually get some money from it. Or they may be having trouble getting out of their existing storage because of depreciation, and can use the incentive to move forward."
Davenport Group President, Paul Clifford, talks about the exciting implications of Dell's new 12th generation servers and storage arrays, which provide a new level of performance and manageability.
Dell's 12G Servers, New Storage Arrays: What's the Endgame?
CRN - February 27, 2012 - By Joseph Kovar
"The new server and storage hardware, in combination with Dell's acquisitions in storage hardware, software and networking, gives Dell an opportunity to be a key player in the converged infrastructure market, said Paul Clifford, president of Davenport Group, a St. Paul-based solution provider and Dell partner. When you start thinking about what Dell has done, and look at their incredible intellectual property, you see exciting things starting to happen, Clifford said."
Davenport Group President, Paul Clifford, comments on Dell's acquisition of AppAssure, a developer of data protection software for physical and virtual server and cloud environments.
Dell Acquires AppAssure in Effort to Integrate Data Protection
CRN - February 24, 20212 - By Joseph Kovar
"The acquisition shows that Dell is moving towards a complete data protection offering, said Paul Clifford, president of Davenport Group, a St. Paul-based solution provider and Dell partner. Clifford, citing Dell acquisitions of AppAssure, storage hardware vendors EqualLogic and Compellent, and cloud technology vendor Boomi, said what Dell is doing is nothing short of incredible."
Davenport Group President, Paul Clifford, stresses the growing importance of managing data efficiently.
Storage Efficiency Key to Managing Fast-Growing Data
CRN - November 16, 2011 - By Joseph Kovar
"Customers think about efficiency because of the cost of storing their data, Clifford said. It used to be less of a concern because customers didn't need so much capacity. But capacity keeps growing, and needs to be managed efficiently."
Davenport Group President, Paul Clifford, talks about Dell's channel relationships at Dell World in Austin, Texas.
Michael Dell Eyes Channel Growth, Makes Grab for HP VARs
CRN - October 13, 2011 - By Joseph Kovar
"Dell has gathered some of the best intellectual property on Earth with its acquisitions over the last year or so, Clifford said. That makes it easy to work with Dell to sell solutions, and not just hardware, he said."
Davenport Group CEO, Sonia St. Charles, comments on customer financing options
IT Vendors Offer More Customer Financing to Boost Sales
Channel Insider - July 18, 2011 - By Alison Diana
"Davenport Group, which specializes in Dell Compellent data center storage solutions, works with vendor partners and clients' existing financing companies, Sonia St. Charles, of the St. Paul, Minn.-based solution provider, told Channel Insider."
Davenport Group connects with customers at the Dell Storage Forum in Orlando, Florida.
Bringing Solution Providers and Customers Together
CRN - June 15, 2011
"Like the old C:Drive event, the Dell Storage Forum was a chance for solution providers and their customers to attend together. Some solution providers went all out. Long-term Compellent partner and now Dell partner Davenport Group of St. Paul, Minn., brought five people who took the opportunity to meet with customers such as John Loy of the South Carolina Attorney General's office, a Davenport customer and Compellent user."
Davenport Group CEO and co-founder, Sonia St. Charles, remarks on the positive progress of Dell's channel program.
Rewriting Dell's Channel DNA
ChannelBuzz.ca - June 14, 2011 - By Steve Wexler
"Dell has some legacy issues they need to overcome with the channel," said Sonia St. Charles, CEO of Davenport Group. However, she said she can't say enough good about Compellent's channel program and was told by Dell that they learned from the EqualLogic experience and are not going to repeat their mistakes. She added that she also sees the walls coming down between the direct and indirect sides of the business.
Davenport Group CEO and co-founder, Sonia St. Charles, comments on the growing trust between Dell and channel members as Dell sets its sights on gaining market share in the storage industry.
Dell Targets HP, EMC in Race to Win Storage Market
Channel Insider - June 10, 2011 - By Alison Diana
"Dell has made tremendous progress since we became partners in 2009. The trust is building both ways."
Davenport Group CEO and co-founder, Sonia St. Charles, participates in a roundtable discussion on Dell's growth in the channel business at the 2011 Dell Storage Forum in Orlando, Florida.
3 Dell Channel Executives. 5 Bloggers. 2 Dell Partners. One Room. 45 Minutes. Party Time!
Channel Tech Network - June 9, 2011 - By Brett Martin
"Dell's tools and support have evolved tremendously over the last 3 years. We loved Compellent's program and Dell has incorporated that into their program."
Sonia St. Charles, CEO and co-founder of Davenport Group, engages in a conversation with top Dell executives at the Dell Storage Forum in Orlando, Florida.
Michael Dell: I love Storage, I Love The Channel
CRN - June 8, 2011 - By Joseph F. Kovar
"During the audience question-and-answer portion of the presentation, the first question came from Sonia St. Charles, CEO of the Davenport Group, a St. Paul, Minn.-based solution provider and partner of Dell, Compellent, EqualLogic, who asked how storage will impact Dell's future. Dell said storage is one of the IT industry's fastest-growing businesses, and that there is a big push to integrate servers, storage, and networking technologies."
Davenport Group CEO and co-founder, Sonia St. Charles, talks about how close customer relationships have contributed to the company's success.
Dell Storage Forum: Davenport Group Finds Success in Intimacy
The VAR Guy - June 8, 2011 - By Dave Courbanou
"Our experience has been that our customers make buying decisions on sales persons first, then company, and then product. We really try to focus on the relationships rather than the transaction. Davenport Group is committed to understanding what's going on in your environment and how we can help in other ways."
Davenport Group's Sonia St. Charles and Bill Parker comment on storage innovation as a result of Compellent's acquisition by Dell.
Dell Offers Peek At Upcoming Compellent Storage Innovations
CRN - June 7, 2011 - By Joseph Kovar
"All the things on the roadmap will get even better because of the resources Dell is putting behind Compellent."
Davenport Group founders, Paul R. Clifford and Sonia St. Charles, discuss their long-term relationship with Compellent Technologies and express their opinions about Dell's recent acquisition of Compellent.
Davenport Goes Deep With Compellent
CRN - May 19, 2011 - Joseph F. Kovar Interview
"They (Compellent Technologies) were a true partner, it wasn't that we just existed to sell their products, it was a real partnership. It has been terrific to this day, and now with the Dell acquisition, it is just going to continue and not go backwards."
Paul R. Clifford of Davenport Group is quoted concerning Dell's newly found appreciation for the channel.
Dell Killing Partners ... With Kindness
IT Channel News - May 2, 2011 - By Pat Oullette and Barbara Darrow
"Dell was always difficult for channel partners because of its direct sales, and there are still pockets of resistance. But I really think overall Dell has done a terrific job recently with partners,"
Davenport Group's Paul R. Clifford is quoted talking about Dell's new vStart virtualization appliances.
Dell vStart Bundle Draws VAR Interest
IT Channel News - April 7, 2011 - By Pat Ouellette
"Paul Clifford of Davenport Group, a St. Paul-based solution provider, thinks his customer will like the idea of a reasonable priced, preconfigured package."
Davenport Group CEO and co-founder, Sonia St. Charles, shares her thoughts on Dell's acquisition of Compellent.
Dell and Compellent: When Consolidation Equals Growth
Around the Block Blog - February 22, 2011 - By Sonia St. Charles
"Watch us grow! Dell's acquisition of Compellent is now final and the engines are revving on multiple fronts for accelerated growth. Consolidation in the storage sector means rapid expansion of the Compellent product offering via the enhanced marketing and distribution capabilities available through Dell. Growth of Dell's market share in the storage sector will also occur since the Compellent offering is a natural fit for the enterprise space."
Davenport Group's President, Paul R. Clifford, comments on Dell's potential acquisition of Compellent Technologies and its impact on customers.
Partners Endorse Dell's Bid For Compellent, But Question Product Overlap
CRN - December 9, 2010 - By Joseph F. Kovar
"Dell's plan to acquire storage vendor Compellent has the strong approval of some of its top solution providers who find the combination of the two the best way for both to grow going foward."
Davenport Group juggles fewer relationships and avoids conflict by partnering with a single best-of-breed vendor for many of the IT solutions it offers.
The Virtues of One Vendor Partner
System Channel News - October 2010 - By Sonia St. Charles
“There are a few different ways to approach vendor relationships, and no single strategy will work for every channel business. But finding the right vendor can mean the difference between channel success and struggle."
Paul R. Clifford discusses the role of Netbooks with cloud computing.
VARs See Need For Device to Fill the Cell Phone-Laptop Gap
System Channel News - June 19, 2009 - By Erin Kelly
“When everything is in the cloud, all you’ll need is a netbook because they deal with some of the greatest issues companies have -- primarily security,” Clifford said."
Paul R. Clifford discusses Davenport Group targeted marketing efforts aimed at S Family customers.
VAR Reactions Mixed on NetApp's StoreVault Move
IT Channel News – June 10, 2009 - By John Moore
“When NetApp discontinued that line, they really did damage some relationships," said Paul Clifford, president of Davenport Group. "In realizing that, we have actually targeted those customers ... to give them an alternative."
Paul R. Clifford discusses Compellent's channel friendly model.
When Vendors Get Too Big (and Channel Unfriendly), VARs Get Going
IT Channel News - April 13, 2009 - By Barbara Darrow
"To me it's all about relationships," Clifford said. "At 60 thousand feet, what we do is develop, maintain, and grow our relationship with a client."
Paul R. Clifford explains the biggest mistake CIOs make when building a DR plan.
Avoid These Architecture Mistakes in Your Disaster Recovery Planning
CIO News - April 2, 2009 - By Linda Tucci
The complexity of IT systems today accounts for 80% of systems downtime, yet companies design their disaster recovery systems in the same way -- complexly -- representing one of the biggest mistakes in disaster recovery planning.
Davenport Group's Paul R. Clifford discusses the complexity of introducing a new OS into the market.
Google Android OS on Netbooks; An Intriguing Proposition
IT Channel News - April 2, 2009 - By Barbara Darrow
"Bringing any new OS into the market is a very big uphill battle, no matter who embraces it," said Paul Clifford, president of Davenport Group, a St. Paul, MN solutions provider.
Davenport Group's Paul R. Clifford comments on the need to create flexibility in your DR plan.
Virtualized SAN, Dual Purpose Data Line Bolster Disaster Recovery Plan
Search CIO - March 31, 2009 - By Linda Tucci
The problem with disaster recovery plans, Greg Folsom says, is not only anticipating all the things that can go wrong, but also paying for protection against them.
Paul R. Clifford talks to writer Sharon Linsenbach about NetApp decision to discontinue StoreVault.
NetApp Discontinues SMB Storage Line
Channel Insider - February 2009 - By Sharon Linsenbach
NetApp's decision to kill off its StoreVault product, targeted to the SMB market and sold through NetApp's channel partner solution providers, is raising eyebrows across the industry, and opening up opportunities for the storage giant’s competition.
Davenport Group's exclusive System Architecture Assessment is featured.
System Architecture Assessment
ArcNews Online - Winter 2008/2009
ESRI Business Partner offerings to GIS Community specifically calls out Davenport's assessment tool designed to assist GIS users.
Davenport Group CEO, Sonia St. Charles, named a "Woman to Watch" by Minneapolis St. Paul Business Journal.
Women in Business
Minneapolis-St. Paul Business Journal - July 14, 2008 - Sonia St. Charles
"Our business is...helping our customers gain control over their data."
Rudolph Technologies' Peter Fitch, a Davenport Group client, discusses the migration of his data to a Compellent Storage Center SAN.
Migrate Data Without Mistakes
Storage - June 2008
"Fitch says 99.95% of the data migrated by the [Compellent] DPM ends up on Tier 3 storage, leaving Tier 1 for important applications that need to be fresh."
Davenport Group's Paul R. Clifford gives advice on information retention strategies and tiered storage management.
How to Reduce Your Data
Processor - June 6, 2008 - By Elizabeth Millard
"Reducing data isn't as easy as filling up a digital trash can and throwing it out every few months, but there are methods for cutting down on the amount that needs to be stored"
Paul R. Clifford talks to writer Jeff Gould about the current midrange SAN technology.
Midrange SANs: All Grown Up?
CRN Supplement, Everything Channel - June 2008 - By Jeff Gould
"Midrange SAN vendors such as Compellent who have embraced both iSCSI and Fibre Channel are finding that sometimes even their smaller customers need the faster technology."
Davenport Group's Paul R. Clifford talks about how to create an effective long-term data storage strategy.
Two-Pronged Challenge: Storing Large Amounts of Data for the Long Term
Baselinemag.com - April 25, 2008 - by Elizabeth Millard
Enterprises must find innovative ways to file archives in light of increasing compliance, productivity, and cost-control needs. For the enterprises that choose to store data for decades, finding a long-term solution can be challenging, particularly as media changes.
Davenport Group founders, Sonia St. Charles and Paul R. Clifford, discuss their growing business, Storage Area Networks (SANs), and their position as a top business partner with Eden Prairie's Compellent Technologies, Inc.
There's more in store for this partnership
Star Tribune, Business/Section D - January 28, 2008 - by Todd Nelson
"Starting their own company helped Paul Clifford and Sonia St. Charles get a handle on their family's schedule while helping business clients manage their data."
Davenport Group discusses the importance of managing data.
Get a Grip - On Your Data.
Finance and Commerce - January 30, 2008 - by Jim Martyka
"For even the smallest companies, knowing how to manage data is vital to success."